My Experience


“It’s not over until it’s over” - The Late and Great Yogi Berra


30 Years of Software Quality Engineering Expertise

I bring three decades of hands-on experience diagnosing, testing, securing, and optimizing complex IT systems across government, enterprise, and international environments. My career has spanned mission-critical system testing, software troubleshooting, and security assessments for thousands of users. I have worked directly with source code, testing, documentation, rollouts, training, and troubleshooting.

Core Experience & Achievements:

  • Diagnosed and resolved mission-critical software defects impacting large user bases.

  • Developed and tested proprietary diagnostic tools to uncover hidden vulnerabilities.

  • Restored systems under live outage conditions to prevent downtime.

  • Architected cross-platform testing frameworks for enterprise software environments.

  • Solved complex integration issues across government, enterprise, and mixed-OS networks.

  • Validated software releases against strict compliance and security standards.

  • Optimized system configurations to eliminate performance bottlenecks.

  • Identified and mitigated cybersecurity risks with targeted scanning and analysis.

  • Reverse-engineered problematic builds to locate and fix root causes.

  • Documented quality initiatives that dramatically improved user experiences.

  • Monitored and measured application performance using advanced profiling tools.

  • Streamlined incident reporting to speed developer response times.

  • Designed and executed regression test suites to ensure update stability.

  • Engineered compatibility solutions for mixed-platform environments.

  • Evaluated and improved software deployment procedures for reliability.

  • Documented and communicated technical findings for diverse audiences.

  • Facilitated post-incident reviews to capture lessons learned.

  • Integrated quality checks into CI/CD pipelines for early defect detection.

  • Collaborated with security teams to harden applications against emerging threats.

  • Implemented process improvements that significantly reduced recurring issues.